Tape Recording
I've become a big fan of tape recording interviews for two reasons.
One, there is always, and I repeat always something that
I miss in the interview. When I listen to the recordings or have
them transcribed little nuggets of information jump off the page.
Secondly, a tape recorder provides you with feedback on your interviewing
performance. When you hear yourself cutting people off with your
next question or when the interviewee asks you to repeat the question
because he didn't understand it, you recognize the need to develop
better interview skills.
I use mini reel type recorders, and I'm about to purchase a digital
one as the sound clarity appears superior. The noise of the tape
reels turning is picked up by the recorder and is just another
source of interference you don't' need. Having said that the traditional
tape recorder has a lot of benefits. The tape cassettes can be
touched, labeled and located easily and may provide a higher level
of comfort in that your evidence is not going to disappear because
you accidentally pushed the erase button on your digital recorder.
In normal conversation our ears filter out a lot of background
noise whereas microphones tend to pick up the sounds that are
loudest or closest to them. For example, the cab of your truck
appears to be a good and perhaps only place to conduct an interview,
and the dash a logical place to set the tape recorder. However,
the sound of your air conditioner fan even on low speed will sound
like a windstorm on your recording.
Sound volume (noise) decreases as you move away from the source.
For every foot of distance the microphone is away from the sound
source, the recorded volume drops by half, and the amount of background
noise doubles. Practice with your recorder using different speeds
and test the microphone quality under a variety of conditions.
Immediately prior to the interview and before the subject arrives
test your recorder and address any noise sources in the room.
Centre the recorder between all parties.
Establish a few rules for the interview. Tell people why you
are recording the interview and ask them to speak loudly and clearly.
In other words don't whisper or mumble their answers. Don't be
afraid to correct them early in the process. People take this
coaching well. If you have more than just yourself and the interviewee
in the room, ask each person to identify themselves on tape at
the start and to spell out their names. If some participants speak
infrequently during the interview ask them to identify themselves
before they speak for the benefit of the person doing the transcribing.
Pay attention to what is being said. Maintain
eye contact, smile and nod your head, use positive phrases such
as “what happened next” or “carry on” to encourage the interviewee
to keep talking and to show you are listening. Take some notes
and if something of special interest is mentioned jot down the
number on the foot counter or time on the digital recorder so
you can quickly find it for review later.
Keep an eye on the tape. If you are
coming to the end of a 30 minute tape forewarn your subject and
stop them at a convenient time to change tapes. Remove the safety
tabs from the cassettes so nothing can be recorded over the material.
Label before and after the session. Tape is cheap. Don't try and
reuse it, it will only confuse you and the person transcribing
the interview.
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