When is Discipline Justified?
Steven Geigle, www.oshatrain.org
Discipline is justified
when managers have fulfilled basic safety obligations to employees
first. When these obligations are fulfilled, the safety management
system is not failing employees. If these obligations are not
fulfilled, the system is failing employees so discipline is not
likely justified.
The
audio clip is addressing discipline after an accident. Remember,
disciplining employees because they've had an accident is never
appropriate. For example, if an employee gets hurt, does not violate
a safety rule, discipline is, of course, not justified. If an
employee gets hurt and violates a safety rule, but the safety
management system has somehow failed the employee (root causes
have been discovered for the accident) discipline is not justified.
Finally, if the employee gets hurt, violates a safety rule, and
no root causes can be found for the accident, it's likely discipline
is justified for the non-compliance. In every case, discipline
is not justified just because the employee got hurt.
It's critical to understand that before administering
progressive discipline, managers and supervisors should evaluate
how well they, themselves, have fulfilled their basic obligations
to employees. This is important to make sure they are actually
justified in administering corrective actions.
Determining the appropriateness of administering negative consequences
does not have to be difficult. It can be a simple straightforward
process: All that's required is that you honestly answer the following
five questions in the affirmative:
- Have I provided (or has the employee received) quality safety
training? The employee has the required knowledge and skills
to comply. The employee understands the natural and system consequences
of noncompliance.
- Have I provided the employee with a safe and health workplace?
Do they have the physical resources and psychosocial support
to comply?
- Have I applied safety accountability fairly and consistently
in the past? Does the employee know he or she will be disciplined
if caught? Or, do they know that all you will do is threaten
them..."if I catch you doing that again."
- Have I provided adequate safety supervision? I'm not stuck
in my office all day...I'm overseeing their work regularly so
that I'm able to "catch" unsafe behaviors and hazardous
conditions before they cause an injury.
- Have I demonstrated safety leadership? Have I been setting
the proper example by not violating or ignoring safety rules?
Do I have a double standard?
If managers can honestly answer yes to each
of the above questions, it is probably appropriate to administer
discipline because all of the basic obligations to employees has
been fulfilled. On the other hand, if these basic obligations
have not been met, apology, rather than discipline is the leadership
response.
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