Incident
Investigation -- Tips, Techniques & Trivia
It's been a while since I sent out a newsletter and over the
last couple of months a few of you have called asking what happened.
Apparently, some of you actual read these and find them helpful
and that's gratifying.
I hadn't planned to offer any public classes until October,
but given the number of calls I've been getting I've decided
to bump these sessions up and will offer them in September.
Jeff
Temporary
Traffic Control Devices
Improper
temporary traffic control can result in collisions with serious
injury, death and subsequent litigation against government entities,
contractors, sub contractors, and utility companies. By their
nature, these zones create obstacles with which motorists can
collide, divert motorists' attention from the driving task, and
expose workers to hazardous situations.
The National Highway Traffic Safety Administration (NHTSA) reviewed
over 1000 fatalities involving temporary traffic control situations
and developed a list of defects found to have been contributing
factors. Here's a few of the key factors.
-
Failure to have and then follow the approved traffic control
plan.
-
Failure to use flaggers who have been adequately trained in
safe temporary traffic control practices.
- Failure
to protect motorists from pavement edge drop-offs.
-
Failure to obtain proper permits to work on public right-of-way
- Improper
advance warning sign spacing and use of non-standard traffic
control devices.
-
Failure to remove conflicting pavement markings.
-
Placement of temporary traffic control devices where they limit
sight distance.
-
Failure to inspect temporary traffic control zones to insure
that all traffic control devices are properly maintained and
positioned in accordance with the traffic control plan.
Closing
the Interview
The
last 10% of the interview is often the most important as this
is when the greatest amount of information, per unit of time,
is exchanged. At a minimum you should ask the person if there
is anything else they want to tell you or if they have any questions.
Asking interviewees, "are there any questions you thought
I might ask that I didn't?" always generates an interesting
reply. Remember you can only ask questions about what is known,
and this question frequently uncovers information that the investigator
simply had no knowledge of.
When
closing, the witness should be assured that the interview has
been valuable. Thank them and tell them what will happen now.
They should be encouraged to contact the investigator at a later
date if they want to provide additional information or wish to
enquire about the progress of the investigation. Even better,
put the onus on yourself to call them in a few days to inquire
about their welfare. This is frequently rewarded with additional
information that the interviewee recalled after leaving the interview.
People will seldom ever call the investigator. Make that call!
Investigation
Axioms
AXIOM:
an established or widely accepted principle
|