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Incident
Investigation -- Tips, Techniques & Trivia
One of the
most popular pages on my web site is the one listing the contents
of a large investigation kit that could be assembled in an hour
by visiting a Canadian Tire Store. So the other day when I got
an inquiry from the United Nations to quote them a price on providing
dozens of these I was not surprised even though I don't make or
sell this style of kit.
Why am I
telling you this? I thought it might brighten your day if you
feel you work in a bureaucracy and there's too much paperwork
in your life.
The UN wanted
within a ten day turnaround a full physical description including
engineering design standards, country of origin identification,
and a colour photograph of each of the 100 or so kit items.
I hope they
aren't waiting for my response!
If you are
looking for a small investigation kit for your vehicle, desk drawer,
or first aid kits go to investigation
kits.
Jeff
Statement
Analysis: What do the words really mean?
Last month's
newsletter featured an article on how to identify areas of a witness
statement where more information might be available. Once this
is done, your next challenge is to consider the truthfulness or
accuracy of this information.
The link
below will take you to an article on statement analysis and while
it pertains to criminal matters there's lots of straight forward
information in it that would be helpful in routine safety matters.
For example,
an important factor in statement analysis is a person's lack of
conviction. When analyzing a statement, investigators should note
if the person feigns a loss of memory by repeatedly inserting
"I don't remember" or "I can't recall." They
also should look to see if the person hedges during the narrative
by using such phrases as "I think," "I believe,"
"to the best of my knowledge," or "kind of."
These phrases, also called qualifiers, serve to temper the action
about to be described; thereby discounting the message before
it even is transmitted.
http://www.crimeandclues.com/oct964.htm
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