Content

• Root Cause Analysis for Beginners

• The 72-Hour Profile

• What Went Right?

• The Five Whys

• The Hartford Analytical Method - The Who, What, Where, Why, and How Questions

• The Follow-up Question

• Questions, Questions & Questions

• Pre-Job Hazard Assessment (PJHA) A 2011 New Year's Resolution

• Being a Good Listener

• Investigator Safety

• Alberta Employment and Immigration Policies and Procedures

• Witness Statements
• Web-based Training

• What did our Witness See? (ADVOKATE)
• Incident Investigation Basics (Web Based Training)

• Incident Investigation Basics (Web Based Training)
• Interviewing Using The PEACE Method

• Workplace Accident Readiness Checklist
• Safety Creed

• Pre-Job Safety Meeting Mulligan ("a do over")

• Investigation of Serious Accidents at Multiple Employer Sites

• Adjectives or Adverbs
• Multiple-Employer Workplace Accident Seminar

• Workplace Health & Safety Investigation
  How the process works

• Photographic Markers

• Investigation Irregularities
• Serious Accident Investigation

• 20 Ways to Show Kids (Employees) You Care
• Serious Accident Investigation

• Engaging Stakeholders in Incident Investigations

• Statement Analysis: What do the words really mean?

• Witness Statements

• Undercovering Deception

• Tips for Using a Cell Phone Camera

• Improving Your Investigation Program
• 8D Problem Solving Process

• Personal Standards for Accident Investigators
• Media Training

• Eight Reasons to Investigation all Collisions

• Taking Notes

• Conducting a Professional Investigation

• Canadian Root Cause Analysis Framework
• Notifying Next of Kin

• Cell Phone Evidence
• Obtaining Witness Information - Open vs. Closed Questions

• Collision Scene Management - Computer Based Training
• Apparent Cause Analysis (Near Cause Analysis)

• Investigation Basics E-Learning - Computer Based Investigation Training
• Corrective Actions vs. Recommendations

• Writing Smarter Recommendations
• Investigation Review Questionnaire

• Investigation Payback - Is this incident worth investigating?
• Aftermath of a Workplace Accident - seminar notice

• Individual vs. Group Interviews
• Aftermath of a Workplace Accident - seminar notice

• Interviewing Tips - Dig and Probe
• Tire Failures - Looking for a Tire Expert

• Interviewing Tips - Taking Control of the Interview
• Seat Belts Being Used?

• Interviewing Tips - Keeping an Open Mind
• Run off the Road Crashes

• Temporary Traffic Control Devices
• Closing the Interview

• Why Should Supervisors Analyze Accidents?

• Factors Often Overlooked in Investigations

• Factors Often Overlooked in Investigations

• Investigation Bias:
  Judging Outcome vs. Behaviours Bias
  What if (counterfactual thinking) Bias

• Investigation Bias:
  Hindsight Bias

• Incident Investigation: Studies of Quality

• Encourage Near Miss Reporting

• Interviewing Tip

• Investigation Best Practices
• Highway Safety

• Accident Statements
• Report Writing

• Use of Interpreters
• Workplace Discipline

• Root Cause Analysis: Will It Find the Weak Link?
• The On-Scene Investigation

• Accident Readiness Checklist
• Using a Tape Recorder?
• Photo Log
• Deception Detection Tip

• Sunrise and Sunset Times
• The Presence of a Third Person in the Interview Room

• Worker Solely at Fault?
• Eyewitnesses
• Studying Tire Failures
• The Aftermath of a Workplace Accident